eclubUSA

Who is eClubUSA.com?

eClubUSA is a division of Players Vacation Club, Inc. a company that since 1996 has been providing interest free financing to a membership base of over 150,000 members. Together, with our family of websites and several other partner companies, our combined capabilities allow us to provide to our members some of the finest computer systems, travel benefits, consumer electronics, and special offers with some of the easiest financing options available.

How do I make my monthly payments?

All monthly payments for financed products or services and membership fee’s will be automatically withdrawn from your checking account via ACH check draft. The aforementioned is the only method of payment for our services at this time as clearly defined in your purchase agreement.

How do I pay my initial deposit payment?

You're initial deposit can be paid by a personal check; however, you do have the option for faster delivery of your new PC (14 business days) if you provide us with a money order or cashiers check the initial deposit payment.

The following payment methods are acceptable at this time:
1. Personal Check
2. Cashiers check or Money Order

*Please note that we no longer accept credit or debit cards as a valid form of payment unless otherwise stated.

Can I cancel my membership?

Yes, you may cancel your membership at any time provided you have not entered into a payment agreement for products or services with us. If you have entered into a purchase agreement with us you may not cancel your membership until you have satisfied the terms of the agreement. If you cancel your membership after 30 days from enrollment you will have your refund prorated based on the months that you have had access to your membership. To cancel your membership please visit the contact us area of the member web site for cancellation instructions or write us at:

eClubUSA Cancellations 501 W. Broadway Plaza A Suite 321 San Diego, CA 92101

Do you offer this program outside the US?

Unfortunately, we can only offer this program to US residence living within the continental United States at this time.

What is the total cost of membership?

Your annual membership fee of the first years enrollment fee will be charged to your checking account or credit card of record in full or in two or three monthly installments based on the option you selected and begins immediately upon enrollment. Your membership is effective for a period of twelve months following your enrollment date under the annual membership plan. Should you decide to continue your enrollment in the membership the first payment will be charged immediately upon completion of the order form and acceptance of our terms and conditions by you. All members agree to have their checking account of record automatically drafted annually for membership fees required upon acceptance of these terms, as listed on the order form, and prior to financing approval on any product or service. Your Membership in eClubUSA may be renewed annually at for $89.00. eClubUSA reserves the right to change the terms of the renewal fee at any time and without notice.

Here are the basic qualifications for all members wishing to finance products or services.

Everyone who meets the following guidelines will qualify for financing:
» At least 18 years of age
» Has as valid U.S. checking account
» Is a U.S. resident
» Have been at current job for at least 6 months
» Have been at current residence for at least 6 months
» Has a combined household income of at least $2,200.00 a month
» Has joined eClubUSA

* All members financing any product or service may be required to provide to our finance department documentation to verify Identity, Residence and Employment.

How do I order a new PC?

To order a new PC simply choose the computer system that you like from our member web site, fill out the order form, print it and mail it to us along with the deposit required. If you wish to change the configuration of one of our systems simply hand write the changes that you would like at the bottom of your order form. The adjusted deposit amount must be paid prior to shipping your new PC.

What kind of computer do I get?

MyComputerClub has partnered with CyberStar Computers to offer custom built desktop computers to suite any need. This combined with products from many major PC companies like; Dell, HP, Sony, Toshiba, Acer, and others.

How long will it take to get my new computer?

Upon receiving your order form, we will send you (via Priority Mail) a purchase agreement outlining your monthly payments. It will be necessary to sign and return this agreement to us as soon as possible. Once we have received your signed agreement outlining your monthly payment plan and your full down payment. If sending a personal check we cannot ship your new PC until we have confirmation that your check has been paid. It will take about 3 to 4 business days to custom build your new PC.
Please allow another 2 to 10 days for UPS ground shipping depending on where you live. All PC's are assembled at our facility in California and will ship from there. *The 14 day shipping guarantee does not apply to any PC where upgrades are added thus requiring additional installation time. Any advertised bundled system may not be shipped in 14 days due to the number of devices needed. The 14 day guarantee is limited to business days only and can total up to 21 calendar days. My Computer Club is not liable for any damage to any product purchased incurred during shipping. All damage claims must be filed with the shipping company (UPS).

You may visit http://www.ups.com for detailed information about shipping time to your area. When adding upgrade components to your new computer order please allow up to an additional 10 days build time.

Does my new computer come with a warranty?

Yes, your CyberStar Computer warranty provides full service repair at our facilities on all parts that have failed due to manufacturer defect provided they have remained in tact as originally shipped. All other products come with the stated warranty from the manufacturer. Please see the back of your purchase agreement for full details.

Can I change the configuration of my financed computer?

Yes, you may choose to configure your new PC using any of the accessories and peripherals shown on our web site; however this may increase the amount of deposit required. When adding upgraded components to your new computer order please allow up to an additional 7 days build time.

Can I finance more than one computer at a time?

First time purchasers may finance only one computer per household per term. If you have made a minimum of 6 consecutive monthly payments with no late payments, we will then consider your request to finance more than one computer at a time.

When can I begin travel arrangements?

Travel arrangements can begin as soon as you receive your membership identification number; however, your membership fees must be paid in full prior to your departure date. All requests must be received a minimum of a 45 days in advance for financed vacations.

How do I arrange my vacation plans?

» Select one of our exciting vacation options from our website or from your membership kit. Options include: Hotel & Air Packages, All-Inclusive, Resorts and    Airfare, Cruises, and Land-Only Condo Resorts.

» Email us your travel request form, along with a check for the initial deposit amount required for the vacation that you prefer.

» The deposit amounts and pricing are listed on the web site or in your membership kit. Include supporting documentation for qualification of membership.    Upon receipt of your request and the appropriate documentation, a travel

» Upon receipt of your request and the appropriate documentation, a Travel Coordinator will contact you to arrange your itinerary and payment plan upon    receipt of your request.

» Travel request forms must be received by our travel coordinators no later than 45 days prior to your departure date.

Do I have to send a deposit with the travel request form?

Yes. The deposit is your down payment on your vacation. With daily fluctuations in the price of travel and airfare we ask for this deposit to secure your reservation and assist with securing your package at the lowest price possible and give us first choice on air times and accommodations.

How many people can travel using my travel credit line?

All financed vacation packages with airfare are pre-arranged for two people traveling together sharing the same airfare itinerary and accommodations. Additional travelers expenses, such as airfare and accommodations, must be paid in full 30 days prior to departure. Expenses associated with additional travelers cannot be financed as part of your credit line.

Can I finance just airfare, train tickets or bus tickets?

Unfortunately, we do not have any finance packages available for these requests.

Can I travel to any destination not listed on the website?

Our vacation packages are pre-arranged to specific and popular vacation destinations and cannot be changed. However, our Travel Coordinators add new and exciting destinations regularly to our website, and accept suggestions for new additions. You may submit a suggestion at any time to info@playersvacationclub.com.

Can I give a vacation away as a gift?

Yes. You the member would be responsible for the balance owed and monthly payments on this package. All documentation and contract would be signed approved and verified.

Do you offer financing large groups?

No. A limited number of itineraries are available for each departure day each year. Providing alternate travel dates will help you confirm your selected destination.